What We Do
A Trusted Casino Resort Advisor
With decades of hands-on experience developing and operating the largest, most dynamic, complex and successful resort casinos at the highest levels, THG is the leader in advising casino resorts in all aspects of their operations.
An Expert Developer + Manager of Casino Resorts
Having planned, developed and managed multiple ground-up resort casinos through successive stages of continued growth, THG is an expert developer and manager of casino resorts.
A Developer of next-generation casino resort dining, retail, & entertainment amenities
Applying its proprietary data driven decision making analytical process and its expertise in identifying trending non-gaming amenity offerings, THG is an innovative developer of next generation casino resort food & beverage, retail and entertainment amenities.
Casino Resort Advising
The THG 360° Operations Assessment™ process materially improves bottom line performance while maintaining a balanced approach that focuses on providing outstanding guest service, assuring a great place for team members to work and creating an environment that inspires continuous improvement.
Casino Resort Development + Management
While the THG team has developed and managed extraordinary properties, THG knows it’s more than nice buildings and near-term profitability. It’s about creating a truly outstanding guest experience resulting in a lifetime of loyalty.
Food + Beverage, Retail, and Entertainment Development
The THG process enables clients to make data driven decisions when developing food & beverage, retail and entertainment offerings by identifying the Highest and Best Use of the property. The THG process includes detailed analysis of the market, demand, trends and competition. THG developments are designed and crafted to create magnificent gathering spaces that anchor a host of well curated shops, restaurants and entertainment zones.
Featured
Projects + Engagements
The Hartmann Group is currently developing
Foxwoods Resort Casino at Biloxi Pointe.
The THG executive team developed & operated Mohegan Sun and Mohegan Sun Pocono.
MOHEGAN SUN POCONO
WILKES-BARRE, PA
MOHEGAN SUN
UNCASVILLE, CT
LUCKY EAGLE CASINO & HOTEL
Rochester, WA
An independent market study projected a 23% revenue decline for a recent client upon the entrance of a new competitor into the market. Through its THG 360° Operations Assessment™ process, The Hartmann Group analyzed all aspects of the client’s business and provided extensive near-term and long-term recommendations. THG recommendations resulted in reducing the year-over-year revenue decline to 6% with projected revenue increases for 2018.
Team
With over two decades in CFO, COO, & CEO roles, Jeff has played a seminal part in the creation & development of the casino industry in New England. His career spans the landmark casinos of Foxwoods and Mohegan Sun in CT, to Mohegan Sun at Pocono Downs in PA.
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For the past 23 years, Mike Bean has served in senior management positions at the largest and most reputable gaming operations in the country, including Mohegan Sun, Foxwoods Resort Casino, Harrah’s Entertainment and Boyd Gaming.
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PRAISE FOR OUR TEAM
from clients
THG has shown its ability to assist in all aspects of the Lucky Eagle Casino & Hotel operation and has provided incredible value. Jeff, Mike and the team have a collaborative, supportive approach that enables THG to work quickly to identify
and resolve operational misalignments.
Some people are made to build ships and some people are made to steer ships, but only a select few can do both. Jeff, Mike and the THG team have proven that they are among the select few.
ANDREW ZARNETT | MANAGING DIRECTOR | DEUTSCHE BANK